Welcome to Reliant –
the IT Service Management partner
you can rely on!

Talk to us. We have more than 10 years of experience in consulting and
guidance for IT Service Management solutions.

About Reliant IT

Reliant IT is your partner for IT Service Management, with more than 10 years of experience in consulting and guidance for your IT Service Management project. We have implemented several international projects successfully.

The knowledge with the BMC Remedy ITSM Suite and ServiceNow helps existing or new customers to build their Service Management on their own system. Our main goal is to support you in the whole process. From the design, to the build and the operation, we are supporting you until all your questions have been answered. Also, we are training people in process and technial related questions.

We build your service design together with you

We build your service design together with you

Doing this, we use our knowledge and best practices to build it right. Every customer has its own questions, needs and requirements. We help you to design it properly and to do the work ready for building the new structure.

Integrate the built structure in your environment

Integrate the built structure in your environment

After your structure was built and reviewed, we will start the process of implementation and integration of it in your IT environment. We especially work with the BMC Remedy ITSM Suite and have successfully implemented several projects and structures

Operate

Operate

After the implementation process, we care about your operations. We set our focus during this process in measurement of existing data and processes, the continual service improvement and monitoring your environment.

Training

Training

For training purposes, we care about the needs of our customers. If you are looking for end user training, manager or administrators, we will find the right way to solve issues and respond to open questions. We will assure that your staff feel comfortable with the new solutions - that's what they need for their daily business.

Why Reliant IT?

From the beginning of your project, we are not selling software. We are helping you to implement your business needs with the help of your software in a go! During this process, we will try to use Out Of the Box solutions and functions, that already exist in your system.

If you have further requirements your software does not cover, we will help you to design your additional needs, implement them and train all your staff they know how to use them properly.

Reliant IT uses all knowledge to be your partner from the beginning to the end of your project – and we are successful!

Our customers and partners


Logo 1
Logo 2
Logo 3
Logo 4
Logo 5
Logo 6

Reliant IT Service Management Consulting GmbH

Nischenweg 3 | 3013 Bern | Switzerland

 +41 (0)79 487 01 79

 info@reliant.ch

Commercial Register CHE-274.787.670
ITIL Certified BMC Certified Professional